Nothing is more important than the safety of our members.
When we created Wanderful, we knew that one of the most important parts of our community would be the ability to create not only a supportive environment, but a safe and trusted space for all.
While it is important that all of our members exercise their own best judgment in order to travel safely, below are some of the ways we’re working to make your experience with the Wanderful network as safe as possible.
Community Code of Conduct
Every member, upon joining the network, agrees to our community code of conduct — our most basic pledge to be respectful, kind, and helpful to each other.
Every member of the Wanderful network is video verified before she is allowed to book or host in our homesharing network. Verification includes a five-minute video call with a member of the Wanderful team, cross-checked with your profile photo.
Additional tools to build trust:
Star ratings on member profiles allow members to publicly recognize each other for a job well done and give feedback on visits and homestays.
Members can flag any listing for the Wanderful team to review if there is a concern about inappropriate or incorrect content.
All hostesses are encouraged to walk potential guests through her home in a short video uploaded to her homestay page. That way you can see what you’re getting before you even book your room.
Your address is never shared on our website. All listings share general but not specific location information.
Additional questions? Send us an email to email@example.com.